Bagged Wood Pellet Delivery

Where we deliver: 

We deliver to UK Mainland only.

Delivery Options & Prices: 

  • Standard Delivery (1-3 working days) - Free
  • Standard AM - £20
  • Standard PM - £20
  • Next Working Day (orders must be placed before 2pm) - £20
  • Next Working Day AM - £30
  • Next Working Day PM - £30
  • Saturday - £50
  • Collection from our Langwathby depot - Free

Access Restrictions: 

  • Please specify in the delivery notes if you require a vehicle with a tail lift.
  • Please specify in the delivery notes if you require a pallet pump truck.
  • We deliver to kerbside only or to the nearest flat, hardstanding area.
  • Deliveries cannot be made on steep inclines, turf, gravel or other soft surfaces.
  • No overhead wires or low hanging branches.

Cancellations: 

We work very fast here in Billington Bioenergy and as such, we are unable to amend or cancel your order once placed. If cancel your order, there will be a charge of £40 + VAT per pallet. Please see here for full terms and conditions regarding returns.

Redelivery: 

If there is no one available to receive your delivery or we are unable to leave your pellets safely, there will be a redelivery charge of £30+ VAT per pallet for each additional delivery attempt. 

Pallet Dimensions: 

Billington Bioenergy Wood Pallet Dimensions

 

It is your responsibility to ensure the delivery point is suitable according to these instructions. Please contact us on 0330 995 0270 or bioenergy@bbe.uk.com if you are unsure and we will be happy to help. If we are unable to deliver due to an unsuitable delivery point, we will issue a failed delivery charge of £40 + VAT per pallet.

When your order has been processed, our courier company will call ahead to confirm an ETA with you.