Customer CottageThese are just a few of the testimonials we have received from our business and domestic customers at Billington Bioenergy. If you’d like to find out more about how we can help you please call us on 0330 9950270 or email 

Mr Blakeborough, Darlington
I can report a successful delivery of pellets this morning with very little emergent dust, probably the best delivery, from this aspect, to date. Thank you for your service and that of your Company."

Mr Taylor, Lancashire
"The consistency, quality and reliability of Billington Bioenergy is second to none. Using wood pellets for heating improves stock welfare and reduces bills, allowing me to focus on maximising performance."

Mr Fancott, Solihull
The driver was very helpful. Thanks again for your help in what was a very close call for us. I have said it before but really appreciated your continual prompt responses to the emails. All aspects of ordering and the delivery from Billington's reflect a good well run business who can be assured of our future custom." 

Mr Wrigley, Cornwall
"Perfect delivery yesterday thank you, best and most hassle free delivery we've had in two years, so we look forward to using you again in the future!" 

Mr & Ms Decloedt, Herefordshire
"I just wanted to say a massive thank you to you and the team at Billington Bioenergy.
From ordering a 4 tonne bulk blown delivery online 3 days ago, the super fast response, the customer service level has been 2nd to none. Great pricing and above all a great delivery driver, Mervin. Your compact 6 wheeler was perfect for our private and restricted property...and he was a legend of a driver too, very nice chap. Superb! Well done." 

Mr Wood, Sleaford
"Thanks to Eugene for his help with the account set up and delivery. Also I was very impressed with your delivery driver Mr. David Reed. His quick & efficient delivery of an excellent standard of fuel was a refreshing change from other suppliers' wam bam delivery of dust 'n pellets!"

Mr Gunn, Kirkby Moorside
"Your driver was very proficient and pleasant and mentioned that he loves his job!"

Zoe Clemson, Burton on Trent
"Thanks again for sorting the delivery and thanks to Jason who was nice and early and managed to get all 6 tonnes in without any issues. Jason was really nice, friendly and helpful - I am very glad to have found you guys as it takes the stress out of fuel deliveries because for us this has always been the bane of my life!"

Simon Durrant, Whitewells Cottages, Worcestershire
"The pellet delivery from Billingtons arrived on time. The driver was excellent, filling our store carefully so as not to smash the pellets into dust."

John Williamson, Learnship Ltd, Banbury 
"I just wanted to say a huge thank you for the arrangements yesterday. Your driver was incredibly helpful and confirmed that both locations I was thinking of siting the hopper would work, and we debated at some length the advantages of each – and what alternatives are on the market now, and emerging.
This will really help my decision and ensure we don’t have issues on either side when taking blown deliveries. You should really value how remote employees can generate such goodwill for the company."

Steve Conway, E.ON Connecting Energies
“Billington Bioenergy has provided a very reliable and professional wood pellet supply service to our biomass installation near Milton Keynes.  We chose Billingtons for their long-term view and professional outlook. The wood pellet supply contract included the installation of their Level Measurement system."
“As we operate the site remotely, this reliable equipment provides both us and Billingtons with daily updates showing how many tonnes are left in the main storage hopper. This means that Billingtons can predict the usage curve and ensure that the hopper is never completely empty.“

Wakefield & District Housing
“Billingtons have been providing wood pellets to our Park Dale development, the UK’s biggest ever zero-carbon housing development, since 2012 and we look forward to working with them over the coming years.”

Mr D, South Lanarkshire
“Billington Bioenergy provided us with excellent proactive support and advice when we were first considering installing a biomass boiler, and have been a reliable and competitive bulk supplier of wood pellets to us over the past three years. I have been happy to recommend BBE to other biomass system owners.”